Short answer
It depends on your team. A full board suits competitive, experienced floors; new or struggling reps often do better seeing the leaders and their own place without a public bottom of the list. DialerDay gives you three settings: own numbers only, top N plus their own place, or everyone.
Leaderboards are one of the oldest tools on a sales floor, and one of the most argued about. The leaders love them. The rep in last place, three weeks into the job, often doesn't.
The three settings
Managers choose under Leaderboard → Settings → What agents see:
| Setting | What an agent sees | Good for |
|---|---|---|
| Only their own numbers | Their own row, goals and best days | New teams, coaching-first cultures |
| Top N and their own place | The leaders, and their own row with its real rank | Most teams |
| The whole team | Every rank | Competitive, experienced floors |
The same setting decides whether a rep's rank appears on their home page. Managers always see everyone.
Why we suggest "top N"
Showing the top five celebrates the people setting the pace and shows everyone what good looks like. Each rep still sees exactly where they stand, but nobody's name sits publicly at the bottom of the list.
Recognition doesn't depend on rank
Whatever you choose, wins, badges, streaks and kudos are always shared on the wins wall. A rep who never tops the board can still hit a personal best, keep a 15-day streak or get thanked for helping a teammate, and the whole team sees it.
Put it on the big screen
Leaderboard → TV mode opens a full-screen board for an office TV or a screen shared on a team call. It rotates today's board, the month, any live contests and team goals, with the latest wins alongside and a chime when a new one lands.