Skip to content
Our partner software
DialerDay

Wallboard, Leaderboard & Break Codes

A live wallboard and leaderboard for your sales floor

Put the floor on a screen everyone can see. The wallboard updates on its own, the leaderboard keeps reps competing, and break codes show who's away and why.

Start dialing free See all features

Why it matters

What wallboard, leaderboard & break codes does for your team

  • 01

    Live, without refreshing

    Callers waiting, inbound answered and abandoned today, and every agent's status with how long they've been in it.

  • 02

    Campaign health at a glance

    Agents dialing, lines ringing, dials per hour, connect rate, abandon rate and leads waiting for each campaign.

  • 03

    Breaks with a reason

    Agents pick a break code when they step away. Paid codes count as work time on the timeclock, and the wallboard flags breaks that run past their limit.

How it works

  1. 1

    Open the wallboard

    One click from the sidebar, or full screen on the office TV.

  2. 2

    Set break codes

    Name the reasons reps step away, paid or unpaid, with optional limits.

  3. 3

    Rank the team

    Compare reps by month or any date range on the leaderboard, and choose how much of it agents see.

  4. 4

    Put it on the TV

    Leaderboard TV mode rotates today, the month, live contests and team goals, with the latest wins alongside.

Spec sheet

  • Agent status and time in status
  • Today's dials, conversations, inbound calls and talk time per agent
  • Ring groups and who's waiting
  • Abandon rate per campaign against the 3% limit
  • Rep leaderboard with a per-rep breakdown
  • Leaderboard visibility for agents: own row, top N or everyone
  • Leaderboard TV mode with contests, team goals and a live wins ticker
  • Paid and unpaid break codes with minute limits

FAQ

Wallboard, Leaderboard & Break Codes questions

Can I put the wallboard on a TV?

Yes. Open it in a browser on the TV or any screen; it updates by itself.

Do agents see the leaderboard?

You decide. Agents can see only their own row, the top of the board plus their own place (the leaders get celebrated without showing who's last), or the whole team.

Is there a TV mode for the leaderboard?

Yes. It goes full screen and rotates today's board, the month, live contests and team goals, with a chime and confetti when a new win lands. It works on an office TV or a screen shared on a video call.

Combo moves

Works great with

Try wallboard, leaderboard & break codes today

Connect your Twilio account, import a list and start a parallel session in minutes. No desk phones, no downloads.

Create your account