IVR Builder & AI Receptionist
A visual IVR builder with an AI receptionist
Draw your phone menu on a canvas and attach it to any number. Let callers press a key, say what they need or tell an AI receptionist, and see exactly who each choice reaches and what happens when nobody answers.
Why it matters
What ivr builder & ai receptionist does for your team
- 01
Drag-and-drop menus
Greetings, menus, business-hours branches, departments, queues, forwards, voicemail and more, connected on a canvas with templates to start from.
- 02
AI receptionist
Callers say why they're calling in their own words and the AI picks the branch: sales, support or anything you describe. It uses your own AI keys.
- 03
Test before callers do
Walk through a flow in the simulator, place a real test call, then publish. Every published version is kept, so you can roll back.
How it works
- 1
Draw the flow
Start from a template or a blank canvas, and add steps inline.
- 2
Test it
Simulate a caller or ring your own phone.
- 3
Publish and attach
Point any of your numbers at the flow; callers keep hearing the last published version while you edit.
- 4
Watch it work
See how many callers took each path, and who's waiting in the queue.
Spec sheet
- Menus with press-or-say options, retries and invalid-key prompts
- AI receptionist, language switch and dial-by-extension
- Departments that ring a group, queue callers or take a message
- Queues with position announcements and press 1 for callback
- Known-caller lookup, A/B split, counters, tags, branches and webhooks
- Send a text, start a workflow or take a payment mid-call
- Natural text-to-speech voices in 6 languages, or your own recordings
- Simulator, test calls, path analytics and version history
FAQ
IVR Builder & AI Receptionist questions
Do I need a separate phone system for inbound?
No. The IVR, queues, voicemail and routing all run on the same numbers your reps dial from.
How does the AI receptionist decide where a call goes?
You describe each branch in plain words, like "Wants a quote or pricing". The caller says why they're calling and the AI picks the branch that fits, with a fallback when it isn't sure.
Combo moves
Works great with
Try ivr builder & ai receptionist today
Connect your Twilio account, import a list and start a parallel session in minutes. No desk phones, no downloads.