Features
Every power-up your sales floor needs
37 features built around one goal: more live conversations per rep, per hour.
Dialing
Parallel Power Dialer
Dial up to 5 lines at once and connect reps only to the people who pick up.Answering Machine Detection
Know instantly whether a human or a machine picked up.Voicemail Drop
Leave a pre-recorded voicemail with one click and move on to the next call.Phone Tree & Screener Detection
Get past phone trees and answer call screeners automatically.Ringless Voicemail
Land a voicemail without the phone ringing, at scale.Call Transfer & Hold
Put callers on hold and hand them to a closer, warm or cold.Campaigns & Call Outcomes
Queue lists, define outcomes and let retries happen on schedule.Lead Priority & Call Cadence
Decide who gets called next, and exactly how often each lead is called.
Caller ID & reputation
Coaching & insight
Live Call Coaching
Listen, whisper or barge into any live call.Live Transcription & Battlecards
See the conversation as text and get the right answer when a keyword comes up.Call Scripts
Branching talk tracks that walk reps through every call.Call Recording
Record calls with disclosures and replay them securely.AI Call Summaries & Scoring
Live suggestions, pre-call briefs, summaries, scorecards and trends across calls, with your own AI keys.Call Analytics & Speed to Lead
Reports where every number opens the calls and leads behind it.
Inbound & messaging
Inbound Call Routing
Ring the right people, respect business hours, never miss a callback.Ring Groups & Skills-Based Routing
Ring groups, round robin and licensed-state routing for inbound and outbound.IVR Builder & AI Receptionist
Draw phone menus, add an AI receptionist and queue callers with a callback option.Call Tracking & Pay Per Call
Tracking numbers that route callers to buyers, with real-time bidding and publisher payouts.Two-Way SMS & Shared Inbox
Text contacts and handle every reply from one shared team inbox.Missed Call Text Back
Text callers back automatically when nobody picks up.Browser Softphone
Make and take calls in Chrome. Nothing to install.
Team management
Gamification & Remote Team Spirit
XP, badges, streaks, contests, kudos and power hours that keep remote reps motivated and connected.Team Activity & Audit Log
See who's working, who's idle, and every change made in your account.Wallboard, Leaderboard & Break Codes
A live screen for the floor, a rep leaderboard with TV mode, and break codes with limits.
Automation & CRM
Workflow Automation
Drag-and-drop automations that call, text and follow up on every lead.Contacts, Tasks & Lead Status
A built-in CRM layer: tags, lead status, owners, callbacks and DND.Phone Payments
Take card payments on a call without anyone hearing the card number.Webhooks & Integrations
Send every call outcome and text to Zapier, Make or your own server.REST API for Developers
Run the whole app from your own code, or by chatting with Claude, ChatGPT or Cursor.
Compliance
Platform
Ready for more conversations per hour?
Connect your Twilio account, import a list and start a parallel session in minutes. No desk phones, no downloads.